I got pretty good at trouble-shooting, but it frustrated me so much it wore me out. Now? I'd never ever have all these Apple devices, never! They are so unreliable that I found myself trouble-shooting every day, sometimes on the phone with Apple for hours (check your phone records Apple, for Shelley Soden). We bought all the devices, over time, because we loved Apple and there was a need at the time. We have 8 iPads, 2 iPhones, Apple TV, 2 iMacs, 1 laptop, 6 iPods, and many Apple apps we use, such as Ultimate Guitar Pro. I asked the chat representative what they can offer and they just said 'my recommendation' and tells me to visit an Apple Store in-person which is ~20 miles away.īasically there's no resolution as to why my order keeps getting cancelled online (with no notification to me as I have to check the order status to find out). Now the recommendation is to contact my bank which I used a credit card through and after being on hold with them and speaking with their representative, they informed me that there wasn't even a transaction that was declined but have made a note that I'm purchasing an iPhone 14 Pro. Anyways I made the change and placed the another order for an iPhone 14 Pro and it gets cancelled again. I speak with a representative who recommends I match my billing address to the legal name without my go-by name in parenthesis, which doesn't make sense as the first iPhone 14 Pro order processed fine. Now this time I've placed an order for an iPhone 14 Pro for my spouse and it gets cancelled. The first time when I placed my iPhone 14 Pro back in November 2022, the phone was lost in shipping and over a month delayed, but I was given a goodwill gesture credit for the inconvenience. I've had a very poor shopping experience with Apple.

My google reviews on iphone